Travel Wizards Privacy Policy

Travel Wizards is committed to protecting your privacy. This policy describes the information we collect, how we use it, and the choices you have regarding your data.

Collection of personal information

Information we collect

We collect information from you when you visit our site, interact with us, or use our services. This may include your name, email address, phone number, and any other information you voluntarily provide to us.

How we use your information

We use the information we collect for various purposes, including:

• Providing services: to operate, maintain, and improve our site and services.
• Communication: to respond to inquiries, send updates, and provide customer support.
• Analytics: to analyze usage patterns and improve our site and services.
• Marketing: to send promotional materials, with your consent where required by law.
• Legal compliance: to comply with legal obligations and protect our rights and interests.

We will not share your personal information

We value your business and respect your privacy. We operate a strict opt-in-only policy. We will not send you any information unless you have requested it, or unless someone (whom we will identify) has requested that we pass that information on to you. At no time will we share, sell, rent, or make available in any other way any information you have provided to us or that we have collected by tracking your usage of our website.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience on our site. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our site.

Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

Changes to this privacy policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our site and updating the effective date.

Opt-out

If you wish to be removed from our list (opt-out), you can do so by clicking on the link at the bottom of each email communication you receive from us. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us.

Contact us

If you have additional questions about this privacy policy or how we collect and use your personal data, please email us at info@travelwizards.com.

General data policy

Travel Wizards collects, stores, and processes data, including Personally Identifiable Information (PII), through various tools and software, for the sole purpose of doing business. Data is only shared in a secure format with employees, contractors, suppliers, and suppliers’ subcontractors to securely arrange or offer travel experiences. Travel Wizards is careful to only divulge the information specific to providing the service or offer and never shares data unnecessarily. Data is never shared with any person or entity without a specific operational purpose, and data is never sold. You have the right to retrieve your data and have your data erased from our systems at any time by contacting info@travelwizards.com.

We use information collected directly from you to provide you with Travel Wizards marketing e-blasts, direct mailers from travel vendors, customer service and support, and other relevant information regarding your trips. We may also use this information to market our products and services to you, including by email and text message, subject to your consent.

GDPR privacy notice

This notice applies only to persons in the European Economic Area, which includes the European Union.

1. The purpose of this notice

This Privacy Notice provides mandatory information as required under Articles 13 and 14 of the European General Data Protection Regulation (GDPR) regarding the transparency of personal data processing. Definitions of certain terms are found in the GDPR.

2. The data controller for personal data

The Data Controller for the personal data processed by us is the Client Company of Travel Wizards (the employer of the natural person whose data is collected, hereafter referred to as the Data Subject). The Data Controller will pass the personal data of their employees to Travel Wizards to manage travel on behalf of those employees in connection with their business.

Travel Wizards, as Data Processor acting on the instructions of the Data Controller under a written contract with them, will subsequently use that personal data to facilitate travel arrangements for the Data Subject. It is this contract that forms the “Legal Basis” for the processing of personal data carried out by Travel Wizards in these circumstances.

Travel Wizards will also become a Data Controller if it collects additional personal data directly from a Data Subject. In these circumstances Travel Wizards will be acting under a “Legitimate Interest” to legally process the data for the management of travel for the Data Subject and to fulfill the contractual requirements for its Client.

3. Your rights

As a Data Subject, you have the following rights under the GDPR:

• The right to be informed: anyone processing your personal data must make clear what they are processing, why, and who else the data may be passed to.
• The right of access: your right to see what data is held about you by a Data Controller.
• The right to rectification: the right to have your data corrected or amended if what is held is incorrect in some way.
• The right to erasure: under certain circumstances, you can ask for your personal data to be deleted. This would apply if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.
• The right to restrict processing: this gives the Data Subject the right to ask for a temporary halt to the processing of personal data, such as in the case where a dispute or legal case has to be concluded, or the data is being corrected.
• The right to data portability: a Data Subject has the right to ask for any data supplied directly to the Data Controller by him or her to be provided in a structured, commonly used, and machine-readable format.
• The right to object: the Data Subject has the right to object to further processing of their data which is inconsistent with the primary purpose for which it was collected, including profiling, automation, and Travel Wizards marketing.
• Automated decisions: the right not to be subject to a decision based solely on automated processing.
• Complaints: the right to make a complaint directly to a supervisory authority within the Data Subject’s country.

4. Contact details

The identity and contact details for the Data Protection Officer within Travel Wizards is:

Chief Privacy Officer
info@travelwizards.com

5. Data protection principles

Travel Wizards has adopted the following principles to govern its collection and processing of personal data:

• Personal data shall be processed lawfully, fairly, and in a transparent manner.
• The personal data collected will only be those specifically required to fulfill travel, accommodation, or other travel-related requirements. Such data may be collected directly from the Data Subject or provided to Travel Wizards via his/her employer. Such data will only be processed for that purpose.
• Personal data shall only be retained for as long as it is required to fulfill contractual requirements, or to provide statistics to our Client Company.
• Personal data shall be adequate, relevant, and limited to what is necessary in relation to the purposes for which they are collected and/or processed. Personal data shall be accurate and, where necessary, kept up to date.
• Travel Wizards will not use personal data for any monitoring or profiling activity or process, and will not adopt any automated decision-making processes.

6. Transfers to third parties

To fulfill the travel arrangements for a Data Subject, it will in most cases be necessary to process personal data via a third party (these will include but are not limited to airlines, hotels, car rental companies, and visa or passport companies). Personal data shall only be transferred to, or processed by, third-party companies where such companies are necessary for the fulfillment of the travel arrangements.

Personal data shall not be transferred to a country or territory outside the European Economic Area (EEA) unless the transfer is made to a country or territory recognized by the EU as having an adequate level of data security, or is made with the consent of the Data Subject, or is made to satisfy the legitimate interest of Travel Wizards regarding its contractual arrangements with its clients.

Contact us

info@travelwizards.com
650.696.6900
800.446.0046

Travel Wizards (CA Office)
P.O. Box 711
Burlingame, CA 94011

Travel Wizards (FL Office)
50 Central Ave Suite 980
Sarasota, FL 34236

CST: 1000624-50